VILLAGE POSTPARTUM TERMS OF USE

Effective date: December 18, 2025

Welcome to www.villagepostpartumdc.com (“Website” or “Site”). By accessing or using this Site, you (“User”) agree to these Terms of Use (“Terms” or “Agreement”), which form a binding agreement between you and Village Postpartum Care LLC (“Village,” “we,” or “us”).

This Site is hosted by Squarespace, and your use of the Website may also be subject to Squarespace’s Terms of Use and Privacy Policy.

USE OF THE WEBSITE

You may use this Site for lawful, personal, and non-commercial purposes. You agree not to misuse the Site, attempt to disrupt its functionality or interfere with another user’s experience.

You are responsible for ensuring your use complies with applicable laws. Village may suspend or terminate access to the Site if we believe a violation of these Terms has occurred.

WARRANTY DISCLAIMER

The Website and all content, information, materials, and services made available through the Website are provided on an “as is” and “as available” basis. Village makes no representations or warranties of any kind, express or implied, regarding the operation of the Website or the accuracy, completeness, reliability, or availability of any content or information provided through the Website.

To the fullest extent permitted by law, Village disclaims all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and freedom from errors, viruses, or other harmful components. Village does not warrant that the Website will be uninterrupted, secure, or error-free, or that any defects will be corrected.

USER ACCOUNTS AND SUBMISSIONS

If you create an account or submit information through this Site, you agree that all information will be accurate, complete, and current. You are responsible for all activity associated with your account and for keeping your login credentials confidential. We may suspend or terminate accounts that violate these Terms or pose operational risks.

INTELLECTUAL PROPERTY

All content on the Site, including text, images, design elements, and logos, belongs to Village or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or modify Site content without our prior written consent.

THIRD-PARTY SERVICES AND LINKS

The Website may link to or integrate with third-party platforms used for scheduling, communication, or payment processing. These third-party services operate independently and under their own terms and privacy policies. Village is not responsible for third-party content or practices.

PRIVACY

Your use of the Site is subject to our Privacy Policy. By using the Site, you consent to our data practices as described there. The Site may also use cookies or similar technologies to support functionality and improve user experience. Because the Site is hosted by Squarespace, Squarespace’s privacy practices apply in addition to Village Postpartum’s Privacy Policy.

DISCLAIMERS, NO MEDICAL SERVICES

Village provides non-clinical, non-medical postpartum support intended to promote emotional and physical well-being during the postpartum period. Nothing on this Site or offered by Village constitutes medical, nursing, psychological, diagnostic or clinical services. Village does not perform medical procedures, conduct clinical assessments, provide medical advice, prescribe or recommend medications or engage in any activity that would establish a provider-patient relationship.

Information on the Site is intended for educational and supportive purposes only and is not a substitute for healthcare, diagnosis, treatment or emergency assistance. Users are expected to seek guidance from healthcare professionals for any medical concerns or emergencies.

CONFIDENTIALITY AND USER CONTENT

Information you submit through the Website, including questionnaires or intake forms, may include personal or sensitive details. Village treats this information as confidential and uses reasonable measures to protect it, consistent with Village’s general service practices.

Village may disclose information when required by law or when necessary to address safety concerns. Village is not a healthcare provider, and information shared with Village is not considered Protected Health Information under HIPAA.

Village may request permission to use testimonials, feedback or photos for educational or promotional purposes. Such permission is voluntary and may be withdrawn.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Village shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your access to or use of, or inability to access or use, the Website, even if Village has been advised of the possibility of such damages.

In no event shall Village’s total liability to you for any claim arising out of or relating to the Website or these Terms exceed the lesser of one hundred dollars ($100) or the total amount, if any, paid by you to Village in the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. In such cases, Village’s liability shall be limited to the maximum extent permitted by law.

GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles. Any dispute related to these Terms or your use of the Site shall first be addressed through good faith informal negotiations. If unresolved, the dispute shall be submitted to confidential mediation in Maryland. If mediation does not resolve the matter, it shall be determined by final and binding arbitration in Maryland under the rules of the American Arbitration Association. You agree that any dispute resolution process will be conducted on an individual basis and not as part of any class or representative action.

CHANGES TO TERMS

We may update or modify these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

If you have questions about these Terms, please contact us at villagepostpartum@gmail.com.

Village Postpartum Care LLC